All shipping and handling charges are additional. All deliveries are made to the street addresses in the continental US only. Please allow 3 - 5 days for standard deliveries. Please allow longer for custom orders.
Shipping time may vary due to availability of merchandise. We will inform you as soon as possible if for any reason, we cannot send your order within the specified time.
If you are not completely satisfied with your purchase, merchandise must be returned within 3 business days of receipt and accompanied by a copy of your sales receipt (except for those items with a 30 day guarantee). Please contact us within 24 hours of receiving any damaged items.
Returns of damaged usher uniform, items starting with "GM" and "BM", will be replaced with exactly the same style, size, and color you originally ordered (tags must still be attached to clothing). After the item is received we will contact you to advise receipt of damaged uniform and re-order information. Returns allowed for damages only.
All other usher uniforms have a 7 day return policy. After the item is received we will contact you to advise of receipt of return and re-order or give a refund, once distributor determines that the uniform is in good condition.
All items properly returned under this policy are eligible for a refund of the purchase price less shipping, with the exception of damaged items. Shipping charges will be refunded.
Sale items and custom orders are not returnable.